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The New York City Fire Department deployed 200 units (half of the department) to the site. Their efforts were supplemented by numerous off-duty firefighters and emergency medical technicians. The New York City Police Department sent Emergency Service Units and other police personnel, and deployed its aviation unit. Once on the scene, the FDNY, NYPD, and Port Authority police did not coordinate efforts and performed redundant searches for civilians. As conditions deteriorated, the NYPD aviation unit relayed information to police commanders, who issued orders for its personnel to evacuate the towers; most NYPD officers were able to safely evacuate before the buildings collapsed. With separate command posts set up and incompatible radio communications between the agencies, warnings were not passed along to FDNY commanders.

After the first tower collapsed, FDNY commanders issued evacuation warnings; however, due to technical difficulties with malfunctioning radio repeater systems, many firefighters never heard the evacuation orders. 9-1-1 dispatchers also received information from callers that was not passed along to commanders on the scene. Within hours of the attack, a substantial search and rescue operation was launched. After months of around-the-clock operations the World Trade Center site was cleared by the end of May 2002.




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