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The attacks resulted in the deaths of 2,996 people, including the 19 hijackers and 2,977 victims. The victims included 246 on the four planes (from which there were no survivors), 2,606 in New York City in the towers and on the ground, and 125 at the Pentagon. Nearly all of the victims were civilians; 55 military personnel were among those killed at the Pentagon.

More than 90% of the workers and visitors who died in the towers had been at or above the points of impact. In the North Tower 1,355 people at or above the point of impact were trapped and died of smoke inhalation, fell or jumped from the tower to escape the smoke and flames, or were killed in the building's eventual collapse. The destruction of all three staircases in the tower when Flight 11 hit made it impossible for anyone above the impact zone to escape. One hundred-seven people below the point of impact died as well.

At least 200 people fell or jumped to their deaths from the burning towers landing on the streets and rooftops of adjacent buildings hundreds of feet below. Some occupants of each tower above the point of impact made their way toward the roof in hope of helicopter rescue, but the roof access doors were locked. No plan existed for helicopter rescues, and the combination of roof equipment and thick smoke and intense heat prevented helicopters from approaching. A total of 411 emergency workers died as they tried to rescue people and fight fires. The New York City Fire Department (FDNY) lost 340 firefighters, a chaplain and two paramedics. The New York City Police Department (NYPD) lost 23 officers. The Port Authority Police Department lost 37 officers. Eight emergency medical technicians (EMTs) and paramedics from private emergency medical services units were killed.

Weeks after the attack, the death toll was estimated to be over 6,000, more than twice the number of deaths eventually confirmed. The city was only able to identify remains for about 1,600 of the World Trade Center victims. The medical examiner's office collected "about 10,000 unidentified bone and tissue fragments that cannot be matched to the list of the dead". Bone fragments were still being found in 2006 by workers who were preparing to demolish the damaged Deutsche Bank Building. In 2010, a team of anthropologists and archaeologists searched for human remains and personal items at the Fresh Kills Landfill, where seventy-two more human remains were recovered, bringing the total found to 1,845. DNA profiling continues in an attempt to identify additional victims. As of August 2011, 1,631 victims have been identified, while 1,122 (41%) of the victims remained unidentified.

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Along with the 110-floor Twin Towers, numerous other buildings at the World Trade Center site were destroyed or badly damaged, including WTC buildings 3 through 7 and St. Nicholas Greek Orthodox Church. The North Tower, South Tower, the Marriott Hotel (3 WTC) and 7 WTC were completely destroyed. The U.S. Customs House (6 World Trade Center), 4 World Trade Center, 5 World Trade Center, and both pedestrian bridges connecting buildings were severely damaged. The Deutsche Bank Building on 130 Liberty Street was partially damaged and demolished later. The two buildings of the World Financial Center also suffered damage.

The Deutsche Bank Building across Liberty Street from the World Trade Center complex was later condemned as uninhabitable because of toxic conditions inside the office tower, and was deconstructed. The Borough of Manhattan Community College's Fiterman Hall at 30 West Broadway was condemned due to extensive damage in the attacks, and is being rebuilt. Other neighboring buildings including 90 West Street and the Verizon Building suffered major damage but have been restored. World Financial Center buildings, One Liberty Plaza, the Millenium Hilton, and 90 Church Street had moderate damage and have since been restored. Communications equipment on top of the North Tower was also destroyed, but media stations were quickly able to reroute signals and resume broadcasts.

The Pentagon was severely damaged by the impact of American Airlines Flight 77 and ensuing fires, causing one section of the building to collapse. As it approached the Pentagon, the airplane's wings knocked over light poles and its right engine smashed into a power generator before crashing into the western side of the building, killing all 53 passengers, 5 hijackers, and 6 crew. The plane hit the Pentagon at the first-floor level. The front part of the fuselage disintegrated on impact, while the mid and tail sections kept moving for another fraction of a second. Debris from the tail section penetrated furthest into the building, breaking through 310 feet (94 m) of the three outermost of the building's five rings.




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